The elements of customer services

The elements of customer services Three key elements of customer services are: 1. Expanding your definition of services 2. Identifying your customers 3. Developing a customer friendly approach Customer service means providing a quality services or products that satisfy the needs of a customer and keep them coming back. Good […]

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Customer Services

Customer Services For the purpose of the services received by the people, the population of the Country may be looked at from three different angles. These are present customers, potential customers, and the general public. A bank provides services to all these three categories of people. Present customers may be […]

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Conversion over the telephone

Conversion over the telephone Conversion over the telephone: 1. Pick up the phone in three rings 2. Greet the caller, e.g.”hello”, good morning”. 3. Give your name, e.g.,”Hi, my name is Makhluk” 4. Ask the customer if or how you can help. 5. Put it all together and you have […]

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How to Risk Identify with customer

How to Risk Identify with customer For proper risk assessment of business relationship with customers and evolving suitable monitoring mechanism, all new customers are to be categorized as High risk, Medium risk or Low risk entities. While the extent of knowledge / information available on customers to prove their identity […]

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SIBL Credit Card

SIBL Credit Card   At present credit card is very extensively used mode of financial transaction and it is widely known as “ Plastic Money”. It has created an immense impact in the life of the people all over the world.The same trend is being followed in Bangladesh too.Now a […]

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ATM

ATM ATM means automatic teller machine ATM is  also known  as  an automated banking machine (ABM) in Canada, is a computerized telecommunications device. ATM  provides the clients of a bank or financial institution with right of entry to financial transactions in a public space with no any a cashier, any […]

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credit cards benefits

Credit Card features and benefits

Credit Card features and benefits Credit Card features: A credit card is a combination of two words. One credit and another is a card. Credit means recognition and card means a rectangular piece of plastic measuring 3-1/8 inches by 2-1/8 inches, graphite, or a metallic alloy, that identifies a financial […]

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Prime Bank Internet Banking

Prime Bank Internet Banking Internet banking is helpful for all users. Nowadays all customers are prefer internet banking. Considering customers requirements Prime Bank offered real-time internet banking . Just click to do bank transactions wherever you are, anytime you want. It is safe and convenient to access your account 24/7. […]

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E-banking

E-banking  E- banking is very popular and has become a necessity in this modern century. E-banking or e-banking refers to banking transactions are done using the computer. Anyone with a computer and a browser to the website of the bank and the bank’s services. E-banking has advantages for banks and […]

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Advantages of Money

Advantages of Money There are various advantages of money are as follows: 1. Removal of Barter System of Difficulties: Introduction of money has helped in overcoming the difficulties of barter system such as the need for double coincidence of wants, lack of a common measure of value, lack of disability, […]

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