American Express Card

City Bank American Express Corporate Card

American Express Gold Credit Card Benefit:

Complimentary companion buffet round the year at Radisson Dhaka, Radisson Chittagong, Westin Dhaka, Amari Dhaka & Silver Spoon Chittagong
Complimentary access to City Bank American Express Lounge at Hazrat Shahjalal Int’l Airport
Earn Membership Rewards points
Travel Emergency & Medical Assistance abroad
Double Benefit City Shield & All Accident Insurance
Fantastic dining delights and shopping deals with American Express SELECTS
Enjoy up to 50% savings on your stay at Hotel Hindustan International
Make purchases at 0% interest with the FlexiBuy program, instalment plans range from 3 to 12 months
Enjoy up to 38% savings on your stay at Kenilworth Hotel, Kolkata
One (1) night complimentary stay while paying for two (2) nights at the Long Beach Hotel, Cox’s Bazar

American Express Platinum Credit Card Benefit:

Travel Benefits

Complimentary Priority Pass membership and unlimited access to over 600 Priority Pass airport lounges worldwide
With City Airmile Rewardz, purchase air tickets from more than 150 airlines and book hotels of your choice for destinations across the world by simply redeeming your accrued Membership Rewards Points
Complimentary unlimited access to Hazrat Shahjalal International and Domestic Airport lounges in Dhaka
Meet & Greet privileges at Hazrat Shahjalal International Airport, Dhaka

Lifestyle Benefits

With Platinum Diner Dines Free Program, enjoy a complimentary meal while paying for three guests at the finest restaurants of the country
Complimentary companion buffet round the year at Radisson Dhaka, Radisson Chittagong, Westin Dhaka, Amari Dhaka & Silver Spoon Chittagong
Indulge in relaxing spa sessions or reinvigorating beauty-care treatments at some of the leading spas and wellbeing centers
One (1) night complimentary stay while paying for two (2) nights at the Long Beach Hotel, Cox’s Bazar

CITY BANK AMERICAN EXPRESS® GIFT CARD.

About Gift Cards

It’s the perfect gift for your friends, family, employees and business associates. The City Bank American Express® Gift Cards are available in denominations of BDT 2000, 5000 and 10000. It is a non-reloadable Prepaid Gift Card.

Easy to activate
Upon purchase of the card, the card will be activated within 1 working day. American Express® Gift Card, availed through redeeming MR points, needs to be activated by American Express® Cardmember who requested for Gift Card upon receipt of the card by calling 16234. However, Gift Cards need to be signed on the back before the recipient can start using them at retail points.

Give the benefit of choice
The City Bank American Express® Gift Card is welcomed by thousands of merchants that accept American Express across dining, travel, health, and retail, so the recipient can choose what they want.

Peace of mind
If lost or stolen, the City Bank American Express® Gift Card can be easily replaced.

Packed with value
Outstanding discounts on dining and retail offered through American Express Selects™ ensure that your friends, family, or employees get much more than the value of the Gift Card.

How to Use
It’s easy to use your City Bank American Express® Gift Card.
Accepted at merchants across Bangladesh, and online
You can use City Bank American Express® Gift Card at merchants in Bangladesh that accepts City Bank American Express® Card. Just sign the back of your Card, and you’re ready to shop.
Know your Balance
There are several easy ways you can find out your available Card balance.

Check your balance online
Call 16234

Shop on your own schedule

Take your time to treat yourself. Unlike some other gift cards, City Bank American Express® Gift Card has no monthly fees, so your balance won’t drain over time. However, if any card is unused for 12 months and after expiry, inactivity fee will be charged and remaining balance will not be refunded to Cardmember. The fee is BDT 100 per month or remaining balance in the Card if balance is lower than BDT 100. Nonetheless, the Gift Card will be preprinted with the validity of 2.5 to 3 years.
Get a replacement fast
Please write down your Gift Card number now, and put it in a safe place. If your City Bank American Express® Gift Card is ever lost or stolen, you can use that number to receive a prompt replacement. Call 16234 to report a lost or stolen Card, and get a replacement Card. We’re happy to help. Terms and conditions apply.
Take advantage of special offers
Your City Bank American Express® Gift Card comes with outstanding discounts across shopping, dining, travel, and entertainment. Shop American Express® Selects™ to get even more value out of your Gift Card.

Avoid Gift Card Declines
Ensure a smooth experience using your City Bank American Express® Gift Card. Before you check out, know your Gift Card balance – it’s easy to do. Check your balance online or call 16234. That way you can tell the cashier how much value you have on the Gift Card before you pay.

If your purchase total is greater than the Available Balance on your Gift Card, ask your merchant if you can use another form of payment – like cash or another card – to complete the transaction. Otherwise, your transaction may be declined.
To make a purchase for an amount greater than the Available Balance on your Gift Card:
01. At checkout, immediately tell the cashier you’re using a Gift Card, and that your Available Balance is less than your total purchase.
02. Ask if you can use another form of payment to cover the balance of your purchase.
03. If the merchant accepts, tell your cashier to authorize your Gift Card only for the Available Balance and provide a second form of payment.
SCHEDULE OF CHARGES
Sl. Particulars Amount
01. Inactivity Fee BDT 100/month or the remaining balance in the Card if the balance is lower than BDT 100.
02. Card Replacement Fee BDT 300
15% VAT applicable on all Fees and Charges
Rewards Benefits

Shop and earn 10 times Membership Rewards Points at exclusive Platinum Merchant outlets; 5 times Membership Rewards Points at selected groceries; and 2 times Membership Rewards Points on all other purchases made.

American Express® Selects

With American Express Selects, enjoy exceptional savings and exclusive privileges when you dine at some of the finest restaurants or shop at premium retailers in Bangladesh and across the globe.

0% Interest FlexiBuy Program

Make your purchases at any of our FlexiBuy partner outlets and pay at your own pace with instalments spread up to 3, 6, 9 or 12 months period. Your purchases through the FlexiBuy program will earn Membership Rewards Points.

You can also enjoy other benefits such as City Shield, Supplementary Cards, Card Cheque, Balance Transfer, Cash Access, Equal Monthly Instalment Plan, EasyPay, American Express Service Center, 24-hour dedicated Customer Service Center, SMS services, Card Replacement, E-Statements and Auto Debit.
Membership Rewards points

Double Benefit City Shield & All Accident Insurance
Fantastic dining delights and shopping deals with American Express SELECTS
Enjoy 1 night complimentary stay by paying for 2 nights at Hotel The Cox Today, Cox’s Bazar
Enjoy up to 50% savings on your stay at Hotel Hindustan International
Make purchases at 0% interest with the FlexiBuy program, instalment plans range from 3 to 12 months
Enjoy up to 38% savings on your stay at Kenilworth Hotel, Kolkata

We understand the need for compliance, both with your internal policies designed to manage indirect spend and compliance with the latest local and global regulatory requirements impacting businesses. Our management information reporting and expertise help our customers to gain transparency of their indirect spend and exert greater control over their entire expense management program.

Drive savings

With clear, accurate spend data; we can improve a company’s potential to drive savings with their suppliers and make process efficiencies By using our solution to consolidate and analyze your spend data you can benchmark the costs associated with managing your company’s expense program. This will not only streamline your expense management process but help deliver substantial savings.

Benefit Employees
Workforce safety and satisfaction are key measures of a successful business. This is why our solutions ensure that our Customers can cater to their employees in this regard. With comprehensive insurance, customer services and rewards programs, we ensure that your employees receive the support they require and the rewards they deserve by complying with your program.

Manage Globally

American Express support is available globally and our Cards are accepted by millions of merchants in over 200 countries making our Cards the perfect travel companion. Furthermore, starting your program with American Express enables you to roll out similar solutions worldwide.
Benefit
City Bank American Express® Corporate Cardmember Benefits:
American Express has always represented certain values – security, reliability and prestige – and these are reflected in the City Bank American Express® Corporate Card, available to your employees.
Travel Benefits
– Global Acceptance & Support
– Complementary Travel Insurance1
– Travel Assist (Basic)

Personal Security
– Medical Assist
– Double Benefit Insurance
– All Accidental Death Insurance
– Fraud Protection

Convenience
– Express Cash
– E-Statements
– SMS Alerts
– 24/7 Customer Services

Special Privileges
– Business Savings Program
– SELECTSSM

Contact Us

For Local call:
16234 (if you wish to call at our Call Center for any query from any part of Bangladesh)

For Overseas call only:
+88-02-8331040 (if you wish to call at our Call Center from abroad for any emergency)

For submitting requests online, visit: https://positivepay.thecitybank.com/cards/