Internet Banking

Internet Banking

Internet Banking

What is Internet Banking?

Internet Banking is a secure and convenient access for customers to check their:

  • account balances
  • transfer money
  • review account history
  • request stop payments
  • view certificates of deposit
  • loan information
  • loan payments
  • check ordering & much more.

Sign-on anytime from home, work, even when customer’s are on the road. All you need is Internet Access to enjoy complete, secure banking-24 hours a day. This is another FREE service from a Bank.

 

Online Banking is like having your own teller. At any time of the day, you can:

  • Check your progress against any financial goals
  • Consolidate all your bills in the one place and pay them with ease
  • Monitor your salary and other direct credits
  • Retrieve bank statements in preparation for tax time
  • Update details whenever your situation changes.
  • View accounts and reconcile transactions

Q: What is Internet Banking?
A: Internet Banking is a tool to facilitate you to use a personal computer with an Internet connection to conduct your banking online.

Q: What can I do with Internet Banking?
A: You can view account balances and transaction history, transfer money, and download transactions to a personal financial manager and much more as when you requirement.
Q: Is any of my personal information stored in the Internet Banking product?
A: Yes, the Internet Banking product stores your User ID, password and user preferences. If you keep a stock selection, that information is also stored.

Q: How current is my banking information?
A: Your account information is updated every business day with new transactions that were posted to your account the previous business day

Q: What accounts will I be able to access through Internet Banking?
A: You can access your checking, savings, investment and loan accounts from the Internet banking service. Internet Banking Product is intended to give you as much access, security, and versatility as possible.

Q: How much account information can I view at once?
A: The system will automatically show the current month’s transactions and information. However, by selecting User Preferences, you can choose to view the current month and the previous month. Or, you can choose to view your account from the current date to same date of the previous month.

Q: Can I view my account details in more than one way?
A: Yes, you can view your accounts by date, check number, payee, amount or balance in ascending or descending order.

Q: Can I schedule future transfers?
A: Not at this time. But in the future, you will be able to schedule open, future and recurring transfers.

Q: When can I use Internet Banking services?
A: With Internet Banking, you have access to your account information 24 hours a day, 7 days a week!

Q: How many stocks can I track in my online portfolio?
A: Your online portfolio will track up to 20 stocks.

Q: How long can I be inactive before being logged out of the Internet Banking product?
A: The inactivity time out default is set for 20 minutes. However, you can define the timeout period in the User Options area for 5, 10, 20, 45 or 60 minutes.

Q: What is required to use the Internet Banking service?
A: All you need to use Internet Banking is a secure browser that supports 128 bit encryption, such as Microsoft Internet Explorer®, Netscape Navigator® or America Online®. You can use any computer that has Internet access.

Q: How do I access Internet Banking?
A: You must first complete the Internet Banking registration form and submit it to your bank. Once your registration is received we will process your request. You will need a password to access the service for the first time. You may contact your bank by telephone or wait for your password to be mailed to you. You must have an existing checking, savings or loan account before banking online.

Q: Can I create my own password that is easy for me to remember?
A: Yes, after you use your assigned password to log-in for the first time, you can go to User Options and change your password.

Q: What happens if I forget or lose my password?
A: Just call your bank and bank will take you through the steps needed to get back into the system immediately.

Customer service

Customer service Customer service :The interpersonal actions of customer service It is clear that just looking good will not produce the desired level of customer satisfaction. The interpersonal actions in …

How to improve Customer Service

How to improve Customer Service Customer service basics After years of polling and market research, it turns out customers are constantly internalizing their customer service experience. What this means is …

Banking Service

Banking Service Banking Service :Customer Services For the purpose of the services received by the people the population of the Country may be looked at from three different angles. These …

Impressions in Customer Services

Impressions in Customer Services The reality is that we prefer doing business with those we like and trust. Impressions are the key to developing trust and confidence in the customer. …

Customer service basics

Customer service basics After years of polling and market research, it turns out customers are constantly internalizing their customer service experience. What this means is they are grading your customer …